Gd99 Privacy Policy — Your Information Is Completely Safe With Us

1 What Information We Collect

When you create an account and use our services on the gd99 platform, we collect certain information. This data falls into two categories:

1. Information you provide directly:

• Name, mobile number, email address
• Date of birth and gender (for age verification)
• National ID or passport number (for KYC verification)
• Payment details: mobile banking number (bKash, Nagad, Rocket) or crypto wallet address
• Profile photo (optional)

2. Automatically collected information:

• IP address and device details (model, operating system)
• Browser type and version
• Time spent on the platform and pages visited (session data)
• Gaming activity logs — which games you played and how much you wagered
• Transaction History

2 Purpose of Data Collection

Gd99 uses your information in accordance with this Privacy Policy. The table below outlines what data is collected and for what purpose:

We do not use your data for advertising or profiling purposes. Under gd99's Privacy Policy, data is always used only for its stated purpose.

3 Cookies & Tracking Technologies

Gd99 uses cookies — small text files stored in your browser. These help improve your experience and keep the platform secure.

Cookies We Use:

• Essential Cookies: For maintaining login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand how often each page is visited — all data is anonymized.

We do not use third-party tracking pixels or cross-site tracking. Your gaming activity is not tracked across other websites.

4 Who Your Information Is Shared With

Data sharing is one of the most important aspects of gd99's Privacy Policy. We only share information in limited and specific circumstances:

• Payment Processor: bKash, Nagad, Rocket, and crypto gateways — used solely to process transactions.
• KYC Partner: For identity verification — only the minimum necessary information is collected.
• Legal Authorities: By government directive or court order — cannot be avoided.
• Security Provider: Trusted partner in cyber attack prevention.

Gd99 has Data Processing Agreements (DPAs) in place with all third parties with whom data is shared. They are required to comply with gd99's privacy standards.

5 Data Protection Methods

Gd99 protects your data through multiple layers of security — not just as a technical measure, but as part of our organizational culture.

• 256-bit SSL/TLS Encryption: Fully encrypted during data transmission.
• Encrypted Database: Stored data is also kept in encrypted form.
• Firewall & IDS: Always active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Periodic audits conducted by an external team of experts.
• Staff Training: Regular staff training on data protection is ensured.

Please keep in mind that no one can guarantee 100% security on the internet. Always use a strong password and never share it with anyone.

6 Data Retention Period

Gd99 retains your data for a limited period. Retention duration depends on the type of data and applicable legal requirements:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Record: Retained for a minimum of 5 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Session Log: 90 days.
• Cookie Data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, your data is securely deleted or anonymized. If any data must be kept longer due to legal obligations, you will be informed.

7 Your Rights

Gd99's Privacy Policy gives you significant control over your own data. See your full rights below:

8 Children's Privacy

Gd99 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we are notified that a minor has created an account, we will immediately close that account and delete all associated data. Parents or guardians with any concerns may contact us at [email protected].

9 Policy Changes

Gd99 may update this Privacy Policy at any time. When changes are made:

• The updated date will be shown at the top of this page.
• For major changes, notice will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly. The date of the latest update will always appear at the top of the page.

10 Contact

For any questions, complaints, or requests regarding gd99's Privacy Policy, please contact us:

• Live Chat: Available on the platform 24/7 — the fastest way to get support.
• Email: [email protected] — typically responded to within 24 hours.
• Data Protection Request: Use "Data Privacy Request" as the email subject line.

We take every privacy-related request seriously and aim to respond within the specified timeframe.